Understanding the Issue
- Emails hyperlinks show as text
- Tapping link text does not open the link
This issue may affect AOL, Hotmail and Yahoo email accounts but this may also affect other smaller email providers.
Help & How to
To fix the email link access issue, follow these steps:
- Update to the latest software version.
- Tap Menu.
- Tap Settings.
- Tap Sync, Send & Receive.
- Change Mail size limit to Maximum Size.
- If the problem continues, check the Play Store for an email app for your email provider. For example, the Yahoo Mail app for a yahoo account.