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AutoPay is a free service that automatically deducts payments from your debit card or linked bank account to pay your T-Mobile bill. You may also get monthly bill credits for up to eight lines on a qualifying plan when AutoPay (with an eligible payment method) is active for your entire billing cycle. Prepaid customers, use the Refill your prepaid account page.

 

Eligibility

  • To be eligible for the AutoPay discount each month, you must meet the following requirements:
    • Be on Go5G, Magenta, T-Mobile Essentials, ONE Plan, or another tax inclusive plan (such as LineLink and Mobile Internet for hotspots).
    • Be active on AutoPay at the time of bill processing.
    • Have paid the prior month's bill by its due date.
    • Cards with statements mailed to foreign addresses can’t be used for AutoPay.
    • Payment method must be a debit card or linked bank account. Credit cards and digital wallets (Apply Pay/Google Pay) are not eligible.
  • AutoPay isn't available for No Credit Check plans.

 

Payment schedule

  • Payments are withdrawn approximately two days before your bill due date. 
  • There is no processing delay after you set up AutoPay for the first time. For example, a bill due the day after AutoPay is set up could process.

 

Unprocessed payments

  • You'll be notified by text message if AutoPay is rejected or you have an unprocessed payment.
  • Unprocessed payments are automatically reprocessed in five banking days.

 

AutoPay and payment arrangements

  • AutoPay will pause while on an active payment arrangement. Once your payment arrangement is successfully completed or if you delete the payment arrangement, AutoPay will resume
  • Any AutoPay discount(s) will not apply if your account is or becomes past due.
  • If the payment arrangement fails, you will be unenrolled from AutoPay.

 

Cancel AutoPay

Canceling your account doesn't automatically cancel AutoPay; you must cancel AutoPay separately.

 

Full terms

Recently set up AutoPay? For more information, check out the full T-Mobile AutoPay Terms and Conditions.

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