Every time I plug in a charger into my note 3, I'm getting the "unable to charge your device. Make sure that you are using a Samsung-compatible batter and charger " error. I have tried 4 different original Samsung chargers , swapping batteries, taking any dust out with a compressed air blower, powerering down the device and even swapping the sim card- Nothing seems to work.
I see a lot of people have reported this issue with Samsung Galaxy devices but there does not seem to be an answer as to what the fix is. Can the t-mobile tech folks here help this brother out?
Have you tried a different outlet? I used to have that problem and it turned out to be my outlet. I tried one in a different room and it worked fine. So I changed the outlet and never had a problem since.
I've tried about 4 different outlets, all fave the same results
Have you wiped the cache partition when you restarted the device....I'm grasping at straws here.
Reset: Samsung Galaxy Note 3 | T-Mobile Support
After trying a bunch of things, I am happy to say I was able to fix the issue by allowing all the pending updates. My guess is one of the updates was an applications update. Thank you everyone.
Wow, glad to hear your phone can feed again.
I have the same issue "unable to charge your device. Make sure that you are using a Samsung-compatible batter and charger ". Could you please kindly advise me how to fix it. Thank you very much
See the reset options above and make sure you are using a Samsung official charger and battery, not aftermarket
Thanks but still problem.
Hi,I have the same trouble.But I solved the trouble.
I tried:1 Go to recovery mode and wipe the cache partition. 2 Go to recovery mode and do a factory reset ( backup copy of data is needed). 3 Replaced battery and charger ......
But still problem.
When I finally despair, I try to clean the charging port of the phone,
Warning! To avoid the risk of damaging the phone, First remove the battery!!! Using a fine needle gently clean the dirt and debris, Then using a can of compressed air or Air Blower Cleaner and Lens Brush(camera cleaning kit).
I solved this issue.
This approach can help you look forward to.
(By the way,I come from panda hometown.The above English using Google Translation)
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