unable to charge your device. Make sure that you are using a Samsung-compatible batter and charger

    Every time I plug in a charger into my note 3, I'm getting the "unable to charge your device. Make sure that you are using a Samsung-compatible batter and charger " error.  I have tried 4 different original Samsung chargers , swapping batteries, taking any dust out with a compressed air blower, powerering down the device and even swapping the sim card- Nothing seems to work. 


    I see a lot of people have reported this issue with Samsung Galaxy devices but there does not seem to be an answer as to what the fix is.  Can the t-mobile tech folks here help this brother out?

      All replies