hello buy an iPhone 6 tmobile already paid in full, in use for over a month now that I left the country need to use it outside with another company telephone but will not let me , I when purchasing the product told me that already came factory released but not ... want a solution as I have 700 dollars unused and I really need it
Did you buy directly from T-Mobile or from some random person?
Directly from tmobile, heló please):
If you bought it directly from Tmobile the phone is sold sim locked. No contract doesn't
mean sim unlocked.
If you meet the requirements in the link below you can request a code.
Unlock your mobile wireless device
If you bought it from some random person Tmobile won't issue you an unlock code.
But i saw the requirements for prepaid and it said "The device has been active on the T-Mobile network for more than 1 year on the requesting line"
And i have a little more than 2 months with the device and líne, thats a problem? Can i unlock my iPhone?
Thank you all for your answers
If it's a prepaid account it needs to be active and the requirements met
to receive the unlock code.
alright, but the unlock app is for android, what can i do, do i contact to tmobile calling 'em?
If you meet the requirements but since you stated it's a prepaid plan the account has to be active and have met the requirements.
For prepaid accounts, the phone must have been active on your T-Mobile account for 1 year or have at least $100 in refills.
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