My iphone 6 fell on the ground and now it has verticle lines. It says that my phone still has warranty but i want to know if I have to pay.
Manufacturer warranty only covers manufacturer defects, not accidental damage from impact.
JUMP or PHP will cover it, but there is a deductible ($175, I believe). They will swap you out for a refurbished device.
Due to the deductible price, I suggest investigating a local repair shop to see how much screen replacement would cost. It may be cheaper.
We are to hear that your device was damaged. I have been there myself. We would love to explore options of getting you a new device. Please Contact Us so we can talk further.
It's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force, please create a new discussion.
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