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1 of 1 people found this helpfulSeems like a hardware problem to me, but I'd backup & perform a master reset anyhow. If that doesn't resolve the issue, you will likely need to repair or replace the phone. Is the phone under warranty and/or insurance?
The only other thing I can think of trying is to downgrade back to KitKat. However, this is not supported by T-Mobile & can brick your phone if you are not careful.
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I tried safe mode to see if it did anything different but it is sorta there but on a minimal not even there scale
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Hi graysonkt! Is this still a concern for you? If so, did you attempt a master reset?
Let us know if you still need any assistance!
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I tried factory resetting it and the problem still exists. It might not be anything relating to Lollipop but it was just a possible theory. The problem exists when you turn your brightness all the way down or when you try to turn your phone back on when it is sleeping it gives a flash of green and doesnt turn on.
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Hi graysonkt,
We definitely want you to have a good working device. Do you have a SD (memory) card installed? If so, have you tried removing this? If this is still happening please reach out to us so we can take a closer look. I've sent you a private message with details on how to contact us. After clicking on your Avatar and choosing Inbox & Activity, please click on Inbox on the left side of your screen. This is where your private messages are stored! We look forward to hearing from you.
Thanks,
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Hi graysonkt,
It's been over 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community members may respond, but if you would like assistance from T-Mobile or T-Force, please create a new discussion.
Thanks,
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Hey,
So I have researched this problem and it seems to be happening with both S4, S5 and S6 (the phone I am using is a S5).
To see if the was a hardware problem or just an app causing the flickering I turned off my phone and then turned it back holding DOWN the volume key and this enabled safe mode (when u turn your phone back on the lock screen should read "safe mode" bottom left side of the screen), this mode does not let your downloaded apps to be enabled. If it stops flickering then you know it is one of your apps.
I would try and isolate that one app or you could do a "soft reset" (master reset as the last option-this will wipe all your data and personal settings).
Another cause I have heard for the flickering is the update but there isn't much you can do about that.
If none of this works than its hardware
Here are some weird options I have read from other people who say it worked for them
-uninstall chrome
-turn off air view (if its not on turn it on then then off)
-find the developer options in your settings turn off stimulated colour space or Hardware Overlays
(though I find that last options seriously screwing around with your phone so be careful )
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Hi. Factory Reset will not work. I contacted Samsung and they are aware of marshmellow android "flickering". DO NOT WORRY... this is not a serious problem and an update is currently being developed to solve the issue. In the meantime, simply go into:
SETTINGS
DISPLAY
BRIGHTNESS - uncheck "Automatic brightness"
SCREEN TIMEOUT - check lowest time (such as 15 seconds)
That's it! Again, this is just a temporary fix until Samsung provides an update to permanently solve the flickering on your screen.
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I just got this phone and I'm having the same exact problem. Low brightness, screen flickering issues. Hope this update resolves my issue. If this has been happening for a few years why hasn't Samsung fixed it yet?
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