1 Reply Latest reply: May 4, 2015 6:32 AM by tforce_alicia_b RSS

    What can I do if the T-mobile specialist never pick up the phone?

      I asked the T-mobile to unlock my iphone in Feb but my iphone still not get unlocked yet. So I filed a complaint on BBB, the t-mobile said that my phone had been unlocked , but in fact not.  They give me a phone 1-877-290-6323 ext. 341-7993,  no one picks up the phone in 2 weeks. Also, I made a complaint to T-mo customer service by online chat and the one said that the unlock statue is pending. It's paradoxical. I don't know what I should do now.