I have a Samsung Galaxy S3 that is stuck on Android version 4.3. I don’t need a new phone, as my S3 serves my needs just fine. The problem is that some of my friends have bought newer devices which have KitKat or Android installed. I know that these people did not really need new phones, they just wanted to have the “latest and greatest” device they could get their hands on. If I only had Lollipop, I could show them that my phone is just as cool as theirs without spending ~$700 on a new phone that I don’t need. But since their interface is different from mine, it makes my phone look old and cheap. By not updating the S3 firmware to Lollipop, T-Mobile has had a negative effect on my social life.
T-Mobile has also disrupted my finances. I pay half for T-Mobile service than I previously paid for my AT&T service. Consequently, I have this extra money in the bank that I don’t know what to do with. I could buy a more expensive plan or purchases data passes, but I’m not a bandwidth hog (I never come close to my 2.5 GB high speed data allotment). Moreover, I recently traded in an old device. T-Mobile first said they would give me $1 for the device, but when I indicated that the screen was cracked and the device did not power on, they changed the quote to $0. However, when Assurant Solutions received the device, they ended up crediting my $1 (not the $0 that I was quoted). What’s up with that?! I did not include this extra dollar in my monthly budget, so what am I supposed to do with it?
Thus, I have been made to suffer both socially and financially, and IT’S ALL T-MOBILE’S FAULT. I am absolutely disgusted with T-Mobile!
Why don’t you charge what the other carriers charge? Why didn’t you give the me $0 you promised me for my old phone? What’s wrong with you people?!