I bought 2 contract free Iphone 6 in USA and I took them to Hungary but I can not use them. I got the information to wait 40 days and than I can get the unlock code. Now the 40 days are gone and I call the T-mobile for the code and they said I have to open account and keep it 40 days to get the unlocking codes. I am in Hungary with to very expensive phones and I can not use them because I got wrong infos in the store. They said I can use these phones with the Hungarian T-mobile but I can't. How can I get unlocked these phones?
You need to be a Simple Choice customer to get the code in 40 days.
If you were never a Tmobile USA customer you won't be eligible for an unlock code.
Unlock your mobile wireless device
Ok! I understood. But how can I be a custumer or can I be a custmer of Tmobile USA from Hungary? And if I enjoy Tmobile USA for 40 days can I unlock my and my sons Iphone6 which were bought before?
these phones needed to be activated on T-Mobile's network you could have had a pre-paid account with them for 2 months to cover the 40 days limit to be eligible to unlock your devices, even if you managed to open an account with T-Mobile how are you going to show any activity on their network while you're in Hungary? since the prepaid account won't even allow you to be on roaming!!! just for the information if you have bought the same T-Mobile phones but from the apple store they would work without needing to be unlocked, I have friends that bought the T-Mobile version from the Apple store inserted their foreign Sim cards and it just worked out of the box
I realized I should buy from Apple store these phones, but now I have them and I have to find a solution. I am in trouble with them because their employees did not know the correct rules. I explained what I need these phones.
Prepaid account is a year to unlock or $100 in refills.
Newsflash! You got scammed by tmobile!
Newsflash! You got scammed by tmobile!
Not so sure about that. laszkiss5 didn't say how he got the information that he could take the phone abroad and get it unlocked after 40 days. I'm pretty sure that the very last thing that T-Mobile HQ wants people to do is buy some of their very scarce ration of iPhones 6 and disappear to another country with them, never activating an account with them. Not with long-term customers screaming, "Where's the phone I ordered?". They don't make enough off selling the phones to justify that.
Of course I got the information in the Tmobile shop. I explained them what I am going to do with the phones. I have the the original invoices with the sticker which number has to be called to get the unlock code. They sold the phones without any account or Tmobile number. They just wanted my money and gave me false information. I still have the namecard of the sales rep.
Or not a corporate T-Mobile store but a "reseller". Surprised they would still even do that since they really don't make any money on the phones and it is not like they would have a hard time selling them since faster than Apple can make them.
Ignorance and greed... Just think about it. It is so unlikely that the sales rep was not aware of that the customer has no contract after being told the whole story. Sales rep should have drawn the customer's attention to sign a contract for the eligibility after 40 days.
On the other hand, the unlock requirements doc linked above does not specify the live contract as a requirement. It only says "The account associated with the device must be in good standing." But what if the customer has no account (or prepaid sim) at all?? T-mobile has made a huge mistake when they sold the phone to a customer that obviously is NOT a T-mobile customer, and besides that the sales rep expressively encouraged the customer that everything will be OK.
Since the OP is a foreigner there probably was communication problem.
I work in retail and customers read and hear what they want.
Oh, come on... Have you read laszkiss5's comments?
Yes but they probably didn't hear/understand that having the phone on an account for 40 days is a requirement
but just the 40 days.
There's all kinds of post like these littered over this board and probably 90% of them
are miscommunication or their thinking that a contract free phone is an unlocked phone.
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