New here and I decided to ask the community about an issue I am having. I have a LG Google Nexus 5 and I have been very happy with T-mobile until around late August. Every since late august my download speeds have been as slow as edge speed even though I show full LTE reception. What makes me wonder if I am throttled is that the upload speeds are just as fast as they were before. I have called T-Mobile customer support twice already and they assured me they don't throttle, although they announced back in August that they would, and try to blame my device. My wife has a Nexus 5 as well and we swapped phones and I still get the same slow download speeds while she gets her LTE speeds on my device with her SIM.
I really can't use the phone without having to use wifi because my LTE speeds are not even good enough to browse websites as in 10 seconds or more to load.
If this continues I am just going to go back to AT&T. What is the point of unlimited if they cripple your speed to edge? I might as well just get AT&T and use wifi to keep my data usage down.
Thanks in advance for any help I receive.