1 Reply Latest reply: Nov 30, 2014 2:33 PM by tforce_vanessa_s RSS

    "Expected ship date" vs "Expected availability"

      Can someone tell me what the difference is between:

       

      Status: "Awaiting more shipments from Apple. Expected ship date on or before XX/XX/2014"

       

      and

       

      Status: "Awaiting more shipments from Apple. Expected availability on or before XX/XX/2014 BUT order will NOT ship until all items are available."


      Does this mean that both are backordered or just one? If just one, which one?

        • 1. Re: "Expected ship date" vs "Expected availability"
          tforce_vanessa_s

          Hey tigercut,

           

          We want your new phones to arrive ASAP! Typically the second status ("Awaiting more shipments from Apple. Expected availability on or before XX/XX/2014 BUT order will NOT ship until all items are available.") will show when there are multiple phones in the order and the availability of one phone is earlier than the availability of the other phones. The dates listed next to each phone on the order provide an estimation on when each device will be available.