My partner and I both have the iPhone 6 Plus and we're using T-Mobile's new CellSpot Asus Router. We have 115Mbps down for our internet speed and 25Mbps upload. If you don't speak technical terms, that's OK. Just know that we have FAST Internet!
The iPhone 6 Plus stays connected to the router just fine and Internet works great. It's the "T-Mobile WiFi" message that keeps going in and out. For those that rely on T-Mobile WiFi calling, I have found a solution that works, but T-Mobile/Apple need to fix the bugs.
The problem is, when you connect your iPhone to your router, it's supposed to say "T-Mobile WiFi" in the top left corner of your iPhone. This will be all fine and dandy for a little bit, but then it goes away and it'll just say "T-Mobile" and have like 1 bar of service. Keep in mind the wifi signal stays there to show the phone is connected to wifi still, it's just that the "T-Mobile WiFi" message disappears. When this happens, no calls come through, because the phone is switching over to the network to receive and make calls.
SOLUTION: Bring up your iPhone's control center and turn Airplane mode ON. Then tap your WiFi signal on. Your phone will connect to your wifi and it'll say "T-Mobile WiFi" in the top right-hand corner. I notice when I do this, the iPhone doesn't try to switch back to the network to receive/place calls.
Just remember to turn airplane mode off and WiFi mode off when you leave the house
iOS 8 T-Mobile WiFi Calling iPhone 5S : Outgoin... | Apple Support Communities
You are correct - however there were two threads on here and on the Apple support that had issues with not receiving calls when WiFi calling was turned on.
One has to have a 3GG SIM card and also I believe T-Mobile may have fixed a few configuration settings
what at is a 3GG SIM card? So if they fixed it, what do I need to do in order to have wifi calls work seamlessly? Because it's definitely not working on my end.
Sorry, just saw your link. I just picked up a brand new SIM card on Saturday. So the SIM card isn't the issue. So frustrating.
Ok - I am going to be upfront about it
I do not know how to tell an ordinary SIM card from a 3GG one.
But you are saying your WiFi calls are simply not going through, correct?
They go through when it says "T-Mobile WiFi" but then that'll disappear and I have to disconnect, reconnect, turn phone off and on again. It's like its not a stable connection.
2 suggestions - if you have not already done them
1. Reset network settings - if that does not fix it
2. Back up and restore iPhone via iTunes
@powerman572 , thanks for posting and sharing this workaround! Have you noticed any improvement? Please make sure your software is up to date with the following steps: http://goo.gl/cmxNAF
Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force please create a new discussion.
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