10 Replies Latest reply: Jan 6, 2015 3:03 PM by tforce_nicole_h RSS

    iPhone 6 No Cellular Data

      We have an iPhone 6 with no cellular data working on T-Mobile Network. Texts also have issues going through. There is Zero cellular data on the phone right now even though it shows signal and 4G. Nothing sends.

       

      • Phone replaced at Apple as wanted to rule out hardware problems, suggested reaching out to T-mobile
        • Sim replaced also
      • Reboots don't help
      • Restores don't help
      • Airplane mode on/off doesn't help
      • As this is the 2nd phone now and similar issues things are pointing at T-mobile as the cause.

       

       

      Anyone else seeing this?