I have preordered an iPhone 6 plus 64GB on September 14th or earlier if I am not mistaken. I called back couple of days later, and was told that the order was cancelled due to payment issue, with I know is definitely not the case. I already pay my T-mobile bills with this credit card, I called my credit card provider ahead of time to let them know that T-mobile might charge my credit card and I am no where near my credit limits. I don't know what's going on.
I preordered iPhone 6 plus 64GB yet again on launch day, but I just found out that T-force might help me with the payment issues as it is something specific to each case; therefore, I came here writing and pleading to see if anything can be done on my previous iPhone 6 plus 64GB as I do not want to wait longer than expected.
There Is something definitely wrong with the system. I pre-ordered 1 on the 9\12 and 1 9\15. On the I called to check on the orders and they said they were canceled because I Didn't e-sign. I told rep that I have my EIP numbers, an email saying for ordering with tmobile. Now, I reordered on the 20th and There's no telling when I'm going to get my phones. I ordered 2 Iphone 6 gold. I went through same thing with the Iphone 5s gold
Sorry to hear about your iPhone preorder issues. Hopefully that new iPhone is on the way to you as we speak! So that we can answer any questions and provide updates, we're merging all the tracking threads into one main discussion here:
Official iPhone What's Your Status? Thread
We'll see you over there.
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