I bought a Verizon iPhone 6, which is unlocked. I then changed carriers to T-mobile with the belief these phones would work. I'm getting less than 1mbps download/upload speed when wi-fi is turned off and i'm on the LTE network. We also bought a cheap T-mobile phone and its getting much better speeds from the same location (my house) i've tested my iPhone 6. I've read that I need to change APN settings and i've tried the different settings I've found online but nothing seems to help. Any thoughts? Thanks.
Thank you for reaching out to the Support Community. Verizon and T-Mobile have different LTE bands and this is the expected experience on LTE. I recommend, if this is still happening, to Contact Us over the phone so we can get you to a tech specialist. Just to ensure you are getting the correct settings.
Please let us know if you have any additional questions.
Hello! It's been more than 36 hours since our last comment so we are now marking this post as assumed answered. You can continue to post, and other community users may respond, but if you would like assistance from T-Mobile or T-Force please create a new discussion.
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