0 Replies Latest reply: Sep 19, 2014 7:54 PM by winx2507 RSS

    iPHONE 6 order cancelled with no reason

      I preordered two iPhones (on a family plan), through two separate orders on Sep 13. Today, my friend receives the order I made for him and I get an email saying my order was cancelled! I spent an hour trying to get to a customer service rep and they tell me that my credit card did not go through. I used the same card for those two orders! And why could you not tell me earlier that it did not go through? What is the point of preordering if now I need to place the order again?!

       

      I was switching to Tmobile from AT&T but now I am having second thoughts!