MMS/HOTSPOT not working ATT HTC ONE 7

    Im frustrated ive looked up the apn settings and nothing is working how to i get my pic messages. Not sending nor receiving pics and my mobile hotspot doesnt work? HTC ONE 7 unlocked att phone Please help.

     

    Settings tried so far

     

    1. Touch Settings.
    2. Touch Wireless & networks.
      Note: This varies by software version and phone.
      • Android 1.6: Wireless Controls.
      • Garminfone: Wireless Manager.
      • Behold II: Phone Information.
      • Android 4.1 (Samsung): Connections tab then tap More networks.
    3. Touch Mobile Networks.
    4. Touch Access Point Names or APNs.
    5. If there is a T-Mobile APN, touch it. If not, press the Menu key, and touch New APN.
    6. Enter the following settings for the Data APN:
      • Name: T-Mobile
      • APN: epc.tmobile.com or fast.t-mobile.com (for LTE devices)
      • Proxy: <Not set>
      • Port: <Not set>
      • Username: <Not set>
      • Password: <Not set>
      • Server: <Not set>
      • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
      • MMS proxy: <Not set>
      • MMS port: <Not set>
      • MMS protocol: WAP 2.0
      • MCC: 310
      • MNC: 260
      • Authentication type:<Not set>
      • APN type: <Not Set> OR Internet+MMS (depending on software version)
    7. Press the Menu key.
    8. Touch Save.
    9. In the list of APNs, delete all others that may appear. If there is a FOTA APN, you may leave that one. To do this:
      1. Touch the APN you want to delete.
      2. Press the Menu key.
      3. Touch Delete APN.
    10. Verify that there is a circle next to the one remaining APN to show it is activated.
    11. Reboot the device.
    12. Test your data connection, by accessing a web page

     

     

    Try here. https://support.t-mobile.com/docs/DOC-2090

    Enter the following settings for the Data APN:

    • Name: T-Mobile
    • APN: epc.tmobile.com or fast.t-mobile.com (for LTE devices)
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type:<Not set>
    • APN type: <Not Set> OR Internet+MMS (depending on software version)

     

     

    For APN type, try the settings there, if they don't work try default,internet,mms,supl

     

     

    If that does not work try this:

     

    Enter the following settings for the Data APN:

    • Name: T-Mobile
    • APN: fast.t-mobile.com
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: <Not set>
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC: 310
    • MNC: 260
    • Authentication type:<Not set>
    • APN type: default,supl

    then create a new one as this:

    Enter the following settings for the MMS APN:

    • Name: T-Mobile MMS
    • APN:
    • Proxy: <Not set>
    • Port: <Not set>
    • Username: <Not set>
    • Password: <Not set>
    • Server: <Not set>
    • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    • MMS proxy: <Not set>
    • MMS port: <Not set>
    • MMS protocol: WAP 2.0
    • MCC:
    • MNC:
    • Authentication type:<Not set>
    • APN type: MMS

    Ensure the APN is selected (if you go the last route, the T-Mobile one will be selectable and selected, the T-Mobile MMS one will be non-selectable but should automatically take over when you send an MMS.

      All replies

      • theartiszan

        Re: MMS/HOTSPOT not working ATT HTC ONE 7

        Here is what I would use when making a new apn for android.

        Any options I don't include just skip over, leave blank or not set.

         

        Name: T-Mobile

        APN: epc.tmobile.com

        MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc

        APN type: default,supl,mms

         

        And delete any other apns that are on the device leaving only this one. For the apn type it needs to be all together with no spaces and look just like what's above. Following a reboot everything should be working okay.

        1 of 1 people found this helpful
        • I just wish i could at least just get my mms working but it doesnt byod is bogus its a brand new phone. Im over it.

            • theartiszan

              Re: MMS/HOTSPOT not working ATT HTC ONE 7

              That is strange.

              Has really nothing to do about byod really.

              Just that T-Mobile has programmed the devices they sell and the applications just work.

              I have had many international and unlocked devices or ones with complete custom software and always been able to get it working.

              I'm thinking there is just something in the settings that isn't allowing the change or causing issues.

              I don't have that model to check but in betting there is something we are missing.

            • I have a solution that will work however I offer this with no-warranty and for a use at your own risk, however I can say I have done this for maybe about 60 T-Mobile customers who brought their HTC One m7 from AT&T. I have done this as well. HTC m7 phone are all built with the exact same parts, the only thing that makes the phone operate differently is the firmware for the baseband, and of course the rom. However HTC offer's a RUU (Rom Upgrade Utility) right on their support page. This reinstalls the android os, along with new baseband and firmware versions. All you have to do is run the T-Mobile HTC One m7 RUU that is on the HTC website. You can use the link here to download the RUU from the HTC website. It generally about 1GB in file size, as this is not just the Android OS, but this is the software for the phone's hardware to flash it from an AT&T HTC One to a T-Mobile HTC One.This will also enable your phone to receive Over-The-Air updates from T-Mobile as well. Again I and T-Mobile will not support this. However I can say from personal experience and also on behalf of the people I done this for that it works. *Also you will get to enjoy the T-Mobile Wi-Fi Calling as well. Your phone will act and perform just like the T-Mobile version will after this. After all they all have the exact same parts under the hood. Just different firmware, and operating systems. This converts it all over to T-Mobile