8 Replies Latest reply: Mar 28, 2014 2:41 PM by tmo_erika RSS

    switch2tmobile.com Getting Oops! We’ve encountered an error. Please try again in a few minutes.


      Help!  I'm trying to upload my AT&T bill at switch2tmobile.com to get the refund debit card, but I keep getting the message "Oops! We've encountered an error.  Please try again in a few minutes."  This occurs after I have selected my phone numbers to get the refund on.  I have tried this on 4 different computers, utilizing ie11 and firefox, and still get the same message.   I even tried turning on compatibility mode in ie11, but then the message just changes to unsupported browser.


      Thanks in advance for any help you may provide.