11 Replies Latest reply: Oct 7, 2014 10:00 AM by jhill8 RSS

    HTC ONE 4.3 Update Error

      Downloaded 4.3 OTA today.

       

      Downloads fine but during install, about a quarter of the way through, the symbol changes to a red triangle with a exclamation point in the middle.

       

      If hold down the power button and volume down, I get the recovery menu and the following text:

       

      Finding update package...

      Opening update package...

      Verifying update package...

      Installing update...

      Warning: No file_contextsVerifying current system... assert failed: apply_patch_check("/system/app/IMEXT9English.apk", "c77c952506e8406010592ec1f412 81bebe44a52c", "99629ec0e775e4f4dcede4a9621c6b3e5809cbfa")

       

      I did a factory reset, tried again, same issue.

       

      I bought the phone brand new back in August.

       

      Called HTC and they said I would need to download the update and manually flash the ROM but that file is not available for download from anywhere I could find.

       

      Anyone else having a similar issue or ideas for resolution. Would love to have this update.

       

      Not sure if this will be useful, but here are the versions currently on my phone:

       

      Android ver.

      4.1.2

      HTC Sense ver

      5.0

      Software number

      1.27.531.11

      HTC SDK API Level

      5.12

      Kernel version

      3.4.10-g04f3908

      root@abm011 #1

      SMP PREEMPT

      Baseband ver

      4A.17.3250.20_10.40.1150.04L

      Build number

      1.27.531.11 CL211001 release-keys

       

      From hboot screen I get:

       

      *** LOCKED ***

      M7_UL PVT SHIP S-ON RH

      HBOOT-1.44.0000

      RADIO-4A.17.3250.20

      OPENDSP-v31.120.274.0617

      eMMC-boot

      Jun 21 2013,20:19:45:-1