7 Replies Latest reply: Nov 1, 2013 12:49 PM by tmo_jessicab RSS

HTC ONE 4.3 Update Error

drago1202

Downloaded 4.3 OTA today.

 

Downloads fine but during install, about a quarter of the way through, the symbol changes to a red triangle with a exclamation point in the middle.

 

If hold down the power button and volume down, I get the recovery menu and the following text:

 

Finding update package...

Opening update package...

Verifying update package...

Installing update...

Warning: No file_contextsVerifying current system... assert failed: apply_patch_check("/system/app/IMEXT9English.apk", "c77c952506e8406010592ec1f412 81bebe44a52c", "99629ec0e775e4f4dcede4a9621c6b3e5809cbfa")

 

I did a factory reset, tried again, same issue.

 

I bought the phone brand new back in August.

 

Called HTC and they said I would need to download the update and manually flash the ROM but that file is not available for download from anywhere I could find.

 

Anyone else having a similar issue or ideas for resolution. Would love to have this update.

 

Not sure if this will be useful, but here are the versions currently on my phone:

 

Android ver.

4.1.2

HTC Sense ver

5.0

Software number

1.27.531.11

HTC SDK API Level

5.12

Kernel version

3.4.10-g04f3908

root@abm011 #1

SMP PREEMPT

Baseband ver

4A.17.3250.20_10.40.1150.04L

Build number

1.27.531.11 CL211001 release-keys

 

From hboot screen I get:

 

*** LOCKED ***

M7_UL PVT SHIP S-ON RH

HBOOT-1.44.0000

RADIO-4A.17.3250.20

OPENDSP-v31.120.274.0617

eMMC-boot

Jun 21 2013,20:19:45:-1