1 Reply Latest reply: Mar 13, 2013 1:31 PM by gordoguapo RSS

Need new sim PUK

Locked my phone and need new sim PUK but have no way of calling t-moboile right now. Can't wait...

  • 1. Re: Need new sim PUK

    I'm sorry to hear that you're locked out of your phone. The only way to get your PUK code is to call Customer Care. The PUK code is based off of your SIM card number and only they have it. However, once you obtain it you can write it down and use it again if needed. The PUK code only changes when your SIM card changes.