I have an T-Mobile (Alcatel) Sparq. According to the users manual, I need their (Alcatel) PC Suite to access my phone functions via my computer. However, when I try to download it, my virus software says it's not safe. What gives? Can I get the software from T-Mobile?
I do apologize that Tmobile does not currently offer that software. I would be frustrated if the download told me I was going to put a virus on my comnputer. Let me see if there a safe download that has been made available.
Thanks so much for posting
I was able to find this link from Alcatel
Their # is 877-702-3444
They are open until 10pm cst
Thanks again for posting
Thanks for you help. Called the number, got the software from Alcatel.
BTW, the PC suite is not that great anyway. Not very intuative, and doesn't seem to work all the time.
Even though I follow the instructions, doesn't seem to be able to find my phone all the time.
If T-Mobile provides a paticular phone model, it seems they would support all aspects of that phone .. oh well.
Link to pc suite is completely dead and so is the telephone number posted above. No software at all is available at that link. Dead, dead, dead!!! I also tried the so-called new customer service number 1 855 368 0829 and that number seems to be malfunctioning as well because I waited for over an hour with no response at all.
Retrieving data ...