he also does phones that are blocked or locked
jacynh wrote: he also does phones that are blocked or locked
He would have to change the IMEI number on the phone that that is completely illegal.
I recently activated my new SGS2 (bought from T-mobile on-line). I activated my phone but it would not work even after 2 hours. I realized that though the phone is sold by T-mobile and the SIM card number is written on the same box with the IMEI number, the SIM too would need activation. So I called again and gave my SIM card number and then it started working. It could be that your new SIM card is not activated even though your phone is activated. Please report if this worked. Good luck.
As a new customer to T-Mobile that likes to buy used phones from ebay, I can entirely sympathize with the OP's problems.
I know that when I have purchased CDMA phones from ebay to replace phones my kids lost (they are on Verizon and Sprint), that one of the first things we would do is ensure their ESN was valid.
I understand it doesn't work this way in GSM land.
If T-Mobile actually does maintain a list of reported stolen IMEIs, I would urge T-Mobile to make that list public. What good does it do to keep it secret?
My T-Mobile phone is used, from ebay, and I would both hate to a) purchase stolen property, and b) buy a used phone legally and in good faith and then find it was *secretly* carrier blocked.
Why isn't T-Mobile publishing lists of stolen/blocked IMEIs?
Good luck... I just spent an hour and a half trying to get 5 CS reps to explain to me why they can't check an IMEI for me.
So what did they say?
They said, "No." The rep kept telling me that they didn't actually have a tool to do it. And that if they did they probably wouldn't be able to give that info out except to the original account holder. Tmobile is a mess really.
I Am Looking in for that information you provided... please type in this code and see what it does
#*4760# GSM Activate/Deactivate (May Not Work On Newer Versions)
Here are some interesting links about IMEI blocks:
They can be blocked and trivially checked in Australia and elsewhere around the world, but US Carriers don't seem to want to support that. Though there is no *technical* reason why not.
I also got the same problem. Has anyone solve the issue?
I have this problem too... Phone displayed the ghostbusters signal 50ish days after the eBay auction ended middle of this week. Thats 5 or more past the "Buyer Protection" period with eBay. So of course they won't do anything.
Called Tmobile... I was told the IMEI was blocked by Tmobile for "fraduelent activities" and there was nothing they could do. I told them I had been using the phone on my account that has been open for almost a decade and there's nothing fraudulent about the almost $500 I paid for the S2 device. I even offered to pay off any discrepancies the seller's account may have had. They couldn't do that or tell me what "fradulent activities" means.
I did tell the tech customer service guy that it sure would have been nice to get a call and say "hey this phone is going dark, good luck" before they pulled the plug. I reminded him that even if I had called the day the phone arrived for an IMEI check (is this even available at TMo?) that it would have come back clean being the phone worked for a month and a half. Tmobile can't and won't do anything. They were nice enough to remind me I'm up for renewal and qualify for an equipment credit...
The funny thing about being out of contract, is you're out of contract. I have really wanted a Galaxy Note LTE on AT&T. And at this point T-Mobile might have burned its last bridge short of giving me a new white S2. There's nothing fraudelent about taking my money and loyalty to their friends at AT&T.
I'm still working on trying to get my money refuneded from the eBay seller when I bought my phone back in October 2011. I've worked with TMobile, eBay, Paypal, and my local bank on getting my funds back (around $500.00). Neither of them will refund or protect me on the fraud that was commited. Also, the eBay seller said they would refund my money if I returned the phone to them. After having the phone delivered (and confirming it through a phone call with the eBay member) they never paid me back and kept cancelling the request for money through Paypal.
To make matters worse, I've been trying to get eBay to let me change my "positive" feeback to negative but they will only allow the change of negative to positive. What type of crap is that, eBay!? That is horrible business practice!
Overall, I would recommend anyone that is having this same issue to file with the FBI (IC3 - Internet Crime Complaint Center) with any information you have about the eBay members comitting this type of fraud. So far they have been really helpful looking into this issue. Best of luck because I know I need it too.
So I have the same problem as you do, bought the SGS2 off Ebay in March, using it for 2 months before it's show that my SIM cannot connect to T-mobile (other phone work fine), and I found out that the original seller ditch the payment to T-mo. Fortunate to me that at least the seller agree to refund 400$ out of 500$. Now I will get the Galaxy Nexus off the Google play, but will still continue to use T-mo because all my relatives use T-mo and I save a lot due to T-mo to T-mo minutes!
I'm also having the same issue. I bought a HTC One S from craigslist and it worked for 1 week. Then it stopped connecting to Tmo network. I called customer service and they said that it's banned due to fraudulant activities. I contacted the seller. But he will not refund me. What are my options? I have his info. (phone, picture, etc..) Please help.
aunghtain wrote: I'm also having the same issue. I bought a HTC One S from craigslist and it worked for 1 week. Then it stopped connecting to Tmo network. I called customer service and they said that it's banned due to fraudulant activities. I contacted the seller. But he will not refund me. What are my options? I have his info. (phone, picture, etc..) Please help.
You most likely bought a stolen device and the owner finally turned it in for lost/stolen and that's why it worked for awhile or it took a week for it to be logged in the system. Your only option is to take the seller to court or call the police for that person selling stolen merchandise.
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