Can't Send or Receive Pictures After Switching to T-Mobile

jimmers

    Had no issue sending or receiving pictures with Verizon and now that I switched to T-Mobile, nothing will send or download when sent from others. I just see a box that says No Subject, Message size:___, Expires: Date. If I click the box that has a download arrow, it spins for a minute and nothing happens. Several images have expired and I never got the chance to view them.

     

    When I set up my account they forgot to turn on my data which was included in the plan. The data was turned on through tech support and my account was credited for the mistake. I have rebooted my phone several times since but this issue persists.

     

    What can I do to fix this?

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