Switch to T-Mobile from AT&t.

ruby3359

    I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems to work but when I do speed test it seems pretty slow on the speed test. Good morning at the speedtest.net app is working or not.

     

    I did bring over a note 8 which has band 12 and it certified on T-Mobile, have not test that one out fully yet.

     

    I was just wondering because I have full signal on my Sony xz-2 but it's still only pulling down about two to three megabits download. Where I am at currently. Which is sylmar California.

    Any helpful insights would be greatly appreciated.

      All replies

      • smplyunprdctble

        Re: Switch to T-Mobile from AT&t.

        Do a network reset.

        Sometimes switching carriers requires this.

        1 of 1 people found this helpful
        • drnewcomb2

          Re: Switch to T-Mobile from AT&t.

          The XZ2 should be a very capable phone with T-Mobile. If it's not able to utilize its 5-way carrier aggregation, you may have low speed. Do you know if it has some sort of engineering menu? 

          • ruby3356

            Re: Switch to T-Mobile from AT&t.

            ruby3359 wrote:

             

            I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems dgcustomerfirst to work but when I do speed test it seems pretty slow on the speed test. Good morning at the speedtest.net app is working or not.

             

            I did bring over a note 8 which has band 12 and it certified on T-Mobile, have not test that one out fully yet.

             

            I was just wondering because I have full signal on my Sony xz-2 but it's still only pulling down about two to three megabits download. Where I am at currently. Which is sylmar California.

            Any helpful insights would be greatly appreciated.

            Make sure your APN settings are correct.