Background Noise on HD Calling (Pixel 4)

azzopar6

    My wife and I recently updated to Pixel 4's from older models. Every time we call each other now, we can hear every single background noise on each other's end, to the point where we just won't call each other unless we're in a quiet room. This wasn't the case with our previous Pixel devices. The devices supposedly have Noise Suppression running on them and should be cancelling out background noise. I'm wondering if there is a chance the issue is on our service and not the devices as I don't have the issue calling other people that don't have T-Mobile?

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