In addition to an iPhone I have an Andriod cell phone with mobile hotspot installed on it. I turned off the iiPhone, turned on the Android phone and found the mobile hotspot on it listed among available networks. When I selected it my Win 10 PC connected to the Internet.
It sounds like it's likely an issue with the PC if other devices can connect. If you refresh to find new devices, does it still not find it?
Lauren. Thank you for your reply.
I had the SIM card removed from the iPhone and install in a G8 ThinQ
returned the iPhone
(Message sent inadvertently before finished)
I returned the iPhone to Apple because I did not like the user interface.
Before I returned it I went to T-Mobile store, the SIM card was removed
from the iPhone and installed in a LG K20 Plus, model LG-TP260. I
purchased a new line for a phone named G8 ThinQ, model LM-G820TM. Now
Mobile Hotspot works on both phones and I can connect my iPad and Win 10
PCs to the Internet through the mobile hotspot.
I still have a problem. When I receive calls on the LG K20 Plus people tell
me there is a lot of static. Maybe I should move the SIM card from the LG
K20 Plus and installed in the G8 ThinQ and cancel the new line? That way I
would have a phone that works and not have to tell all my Contacts I have
new phone number, or maybe the cause of the background noise could be
determined and corrected and I would have two phones.
Kudos for giving the iPhone a shot. It sounds like the hotspot issue has resolved itself since you're using a different phone.
As far as the static goes on the LG K20 Plus -- is this happening on all calls (that you're aware of)? Do you notice an improvement if you're in a different location? Try switching your K20 to 2G only by following these steps and let us know if others still hear static.
Amanda left a link to some great steps. Have you tested them out to see if they help?