We do wanna get you some help. What exactly are you trying to do? Is there something specific you can tell use about this email that'll give us some help on how to give you a hand?
Good morning, susiechin!
As MC mentioned above, we need to know where the confirmation code was requested from. Are you trying to create a My T-Mobile account? If you can tell us more, that would allow us to help out a bit more.
Manage your T-Mobile account