Custom VM Greeting

seapea

    I would like to use an audio file (mp3 etc) to change my voicemail greeting.

     

    Can this audio file be used as a custom replacement?

      All replies

      • snn555

        Re: Custom VM Greeting

        I do remember it wasn't too long ago that this was not possible to use a pre-recorded message file. However you can still record a new greeting and play back the file and have the phone record it.

         

        Basically play the file over a speaker while you are in your voicemail greeting menu and are recording.

          • seapea

            Re: Custom VM Greeting

            It is my understanding that it was available but lost during the transition to DIGITS.

              • snn555

                Re: Custom VM Greeting

                Well no. You can always call in to voicemail and record a new greeting. The visual voicemail app allows you to change greetings at least on the Android version. When I had an iPhone I could record a greeting by calling voicemail and going through the menu for voicemail greeting. Digits had no effect on that. But to be clear I never got digits to work correctly with my iPhone.

                 

                but like I said previously if you'll call in to your voicemail select your voicemail greeting and record a new greeting you can record whatever is playing in the background from another speaker and that can be your new greeting.

            • seapea

              Re: Custom VM Greeting

              I would like to use a audio file and after looking at this Tmobile support session it appears that it was once available. 

               

              Custom Voicemail Greetings Not Working

                • snn555

                  Re: Custom VM Greeting

                  Yes there used to be a way to check voicemail and change voicemail settings by going to your T-Mobile account page. however now when following the same instructions you'll be taken to a digits page where you'll need to use that app or perhaps even from its own desktop view web page. Outside of that the only other thing I can suggest is to use the previous suggestion I suggested earlier.

                • tmo_mike_c

                  Re: Custom VM Greeting

                  I agree, that option was available before, but I don't see that as an option any longer. I think snn555's suggestion is your best bet.