I have spoke with a few users that have been attempting to get one of these, but I believe it is currently out of stock In the interim, what kind of phone do you have? Do you have a high speed WiFi connection in your home?
Chris asked a great question. Do you have Wi-Fi and a capable device?
I'm in exactly the same situation-- they sent me a signal booster that only does band 2 and 4 (Model# D32-24NU). I called to get one that does band 12 wihch is what most of the towers here use. The claimed they no longer carry the "older" model. They said there is no other model.. ..and I think they hung up on me because the call suspiciously dropped right at that point. ...and no, I'm not going to use a WiFi booster because I already have problems using WiFi calling reliably.