Unlock sim out of country

nils611

    Hello,

     

    I bought an iPhone XR (full price) because my old iPhone 6 was broken. Im back in Germany and want to use a german provider. I used my prepaid card 10 month and my new phone 6 month in the US. I tried to use another sim card but it says that my phone has a sim lock by T-mobile. I called the hotline but they couldnt help. They only provided me a temporary sim unlock but i need a permanent unlock. The hotline told me that I need to be in the US to unlock my phone but this is impossible for me right now. I hope someone can help me with my problem.

     

    Nils

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