What is the inactivity period for Simply Prepaid unlimited?




    I have 2 lines of the  "$40 Simply Prepaid 10GB LTE – Unlimited Talk, Text, Data" which I pay $80 a month for. However, my wife and I are travelling abroad for 2 months.


    Is it safe to not add balance for the two months and still keep the account and then add balance when we are back in the US? I'm just afraid of Tmobile cancelling my account and losing the phone numbers.


    Thanks for any help.


      All replies

      • gramps28

        If you don't have funds in your account to cover the monthly payment they will close the account so your best bet is to change it to a pay as you go plan

        for $3 a month and have funds to cover it. When you get back you can change your plan.


        T-Mobile Terms and Conditions


        Additional Terms for Prepaid Customers

        Your T-Mobile prepaid Service account balance, if sufficient, or your active prepaid plan, gives you access to our prepaid Service for a limited amount of time; you must use your prepaid Service during the designated period of availability. To use our prepaid Service you must have a T-Mobile prepaid Service account balance for pay as you go service or be on an active prepaid plan. Service will be suspended when your account balance reaches zero and/or you are at the end of the time period associated with your prepaid plan. Monthly plan features are available for 30 days, however, depending on the time of day that you activate your Service or that your Service expires, your service cycle may not equal 30 full 24-hour days. Your monthly plan will automatically renew at the end of 30 days if you have a sufficient T-Mobile prepaid Service account balance to cover your prepaid Service plan before the first day after your service cycle. If you do not have a sufficient T-Mobile prepaid Service account balance, your prepaid Service will be suspended unless you move to a pay as you go plan. If you do not reinstate prepaid Service within the required period based upon your service plan, your phone number will be reallocated. The Charges for Service and the amount of time that Service is available following activation of your prepaid Service account balance may vary; see your Rate Plan for more information. Prepaid Service is non-refundable (even if returned during the Cancellation Period), and no refunds or other compensation will be given for unused airtime balances, lost or stolen prepaid cards, or coupons. You will not have access to detailed usage records or receive monthly bills. Coverage specific to our prepaid Service may be found at https://prepaid.t-mobile.com/prepaid/coverage-map and differs from coverage related to our postpaid Service.