Someone here seemed to say it best: Don't trust the maps! You can call Customer Service (611), or, my favourite, visit a corporate T-Mobile store. It may depend on your phone. Is it a branded T-Mobile phone? Someone may drop by, and be able to come up with some suggestions.
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You should mention what phone you are using, it might help. Also, Connecticut is a pretty NIMBY sort of place. Very hard to put in new towers where they are needed.