LG G6 texting options

dancejunky

    For one of my contacts, the schedule sending and the forwarding options are missing. They are present for all my other contacts. What's up with that?

      All replies

      • snn555

        Re: LG G6 texting options

        Is this a domestic or international number and is the phone number in the same format as everybody else's? I'm just taking a guess.

          • dancejunky

            Re: LG G6 texting options

            It's a domestic number, and the phone converts all phone numbers to the same format.

             

                On Wednesday, April 10, 2019, 5:42:39 AM CDT, snn555 <no-reply@t-mobile.com> wrote: 

             

                

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            LG G6 texting options

             

            reply from snn555 in Magenta Lounge - View the full discussion

             

            Is this a domestic or international number and is the phone number in the same format as everybody else's? I'm just taking a guess.

             

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              • snn555

                Re: LG G6 texting options

                It may have something to do with different carriers.

                  • dancejunky

                    Re: LG G6 texting options

                    Huh? The contact I'm having trouble with is my daughter, and we're sharing a T-Mobile account.

                     

                        On Wednesday, April 10, 2019, 7:17:10 PM CDT, snn555 <no-reply@t-mobile.com> wrote: 

                     

                       

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                    It may have something to do with different carriers.

                     

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                      • snn555

                        Re: LG G6 texting options

                        Assuming there are no message blocking features enabled on that line I would contact T-Mobile through t force on Twitter or Facebook. You might also attempt to contact your team of experts for your regional division through the T-Mobile app messaging feature.

                          • dancejunky

                            Re: LG G6 texting options

                            I have no idea who that might be. I think I'll just take it to the T-Mobile store so I can show them what it's doing.

                             

                                On Wednesday, April 10, 2019, 8:32:46 PM CDT, snn555 <no-reply@t-mobile.com> wrote: 

                             

                               

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                            reply from snn555 in Magenta Lounge - View the full discussion

                             

                            Assuming there are no message blocking features enabled on that line I would contact T-Mobile through t force on Twitter or Facebook. You might also attempt to contact your team of experts for your regional division through the T-Mobile app messaging feature.

                             

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                              • tmo_lauren

                                Re: LG G6 texting options

                                Hmm

                                .

                                Were you able to speak to the store and find anything out?

                                  • dancejunky

                                    Re: LG G6 texting options

                                    I've been swamped with work, so I haven't been there yet.

                                     

                                        On Monday, April 15, 2019, 2:47:12 AM CDT, tmo_lauren <no-reply@t-mobile.com> wrote: 

                                     

                                       

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                                    reply from tmo_lauren in Magenta Lounge - View the full discussion

                                     

                                    Hmm

                                     

                                    .

                                     

                                    Were you able to speak to the store and find anything out?

                                     

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                                      • tmo_chris

                                        Re: LG G6 texting options

                                        Just checking in here to see how things are going.

                                          • dancejunky

                                            Re: LG G6 texting options

                                            Thanks, but nothing has changed yet, only because I'm too swamped with work to get over to the T-Mobile store.

                                             

                                                On Thursday, April 18, 2019, 11:07:57 AM CDT, tmo_chris <no-reply@t-mobile.com> wrote: 

                                             

                                               

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                                            reply from tmo_chris in Android products - View the full discussion

                                             

                                            Just checking in here to see how things are going.

                                             

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                                              • tmo_chris

                                                Re: LG G6 texting options

                                                I get that Have you by any chance tried deleted that contact and adding it as new again?

                                                  • dancejunky

                                                    Re: LG G6 texting options

                                                    Ooh, no I didn't think of that. Will try it now.

                                                     

                                                        On Thursday, April 18, 2019, 5:06:55 PM CDT, tmo_chris <no-reply@t-mobile.com> wrote: 

                                                     

                                                       

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                                                    reply from tmo_chris in Android products - View the full discussion

                                                     

                                                    I get that  Have you by any chance tried deleted that contact and adding it as new again?

                                                     

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                                                    • dancejunky

                                                      Re: LG G6 texting options

                                                      I just tried it, but it didn't work. My only options are view contact, edit recipients, quick reply, insert smiley, block number, discard, and turn read notification off.

                                                       

                                                          On Thursday, April 18, 2019, 5:06:55 PM CDT, tmo_chris <no-reply@t-mobile.com> wrote: 

                                                       

                                                         

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                                                      reply from tmo_chris in Android products - View the full discussion

                                                       

                                                      I get that  Have you by any chance tried deleted that contact and adding it as new again?

                                                       

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                                • tmo_mike_c

                                  Re: LG G6 texting options

                                  We understand you've been busy with work, but we also wanna make sure this taken care of. Please let us know if you were able to take a trip to the store for some face-to-face help.

                                    • dancejunky

                                      Re: LG G6 texting options

                                      How about I just let you know when I do it? I'll probably be able to get over there on Monday.

                                       

                                          On Wednesday, April 24, 2019, 10:09:59 AM CDT, tmo_mike_c <no-reply@t-mobile.com> wrote: 

                                       

                                          

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                                      reply from tmo_mike_c in Android products - View the full discussion

                                       

                                      We understand you've been busy with work, but we also wanna make sure this taken care of. Please let us know if you were able to take a trip to the store for some face-to-face help.

                                       

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