Reactivate Legacy Community Forums Account


    I have an old community forums account; its username is "Zian". I tried to login with it but I got the following error message:

    It appears your account has been deactivated. You might contact your administrator if you think this is a mistake


    I would like to reactivate the account because I get an error when I try to register a new forum username with my T-Mobile website login. When I try to do that, the forum says that an account already exists with that e-mail address.


    On Facebook, a T-Mobile representative said that I should try to send a message to @tmo_mike_c, @tmo_amnda, or @tmo_chris but I can't find a way to send them a message.


    How is a legacy account normally reactivated?

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