4G LTE to 4G

flower8109856

    I have unlimited data, and it always shows up 4G LTE. Recently, it's been showing only 4G and acting quite slow. I'm not sure what's going on since this has never happened before.

      All replies

      • drnewcomb2

        Re: 4G LTE to 4G

        Have you changed phones? Some years ago T-Mobile started calling HSPA+ (Which is 3.5G)  "4G Speed", then they just dropped the "Speed" and called it "4G". theis presented a bit of a problem when real 4G (LTE) came along and they had to come up with a different name because "4G" was in use. They came up with "4G LTE". However, some non-T-Mobile phones report LTE as just "4G" and HSPA+ as 3.5G or 3G or "H".

         

        If you have not changed your phone or location, it may be that LTE is highly congested and the network has shifted you off to HSPA+ to provide better service.

        • snn555

          Re: 4G LTE to 4G

          Let us know which device you're using and what steps you have taken to fix the issue.

          • tmo_chris

            Re: 4G LTE to 4G

            Just checking in here to see how things are going. Please let us know if you still have questions.