No connection in JAPAN

loopercoco3528

    As a t mobile one customer traveling in Japan was unable to connect to network. Due to 2g limit for international roaming, I had set mobile network setting, network mode to ”2G only” which has worked in other International locations. In Japan all 2G networks have been eliminated. How would I set network mode to make a connection without exceeding the 2G international roaming limit? Phone is a Samsung Galaxy S8 which is listed as works in Japan. Contact T mobile support over airport WiFi and was unable to resolve issue.

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      • drnewcomb2

        Re: No connection in JAPAN

        You're falling into the common trap of misunderstanding T-Mobile's "2G speed" data roaming. It doesn't mean "2G GSM", rather it means, "Speed about like 2G would deliver on a good day." It doesn't matter if your connection is 2G, 3G, 3.5G or 4G, your speed will be throttled to about 128 kbps.

         

        Go back into the settings on your phone and reset the connection type to automatic!