web access to account info for cell modem

ibisis

    Haven't done this for a while.  I'm trying to login to one of my "My T Mobile" accounts for the phone number of a sim installed in a cellular modem.  I gave my username and password, answered two security question, but it wants to send a verification code by SMS.  No option for sending by email.  How do I log in now?

     

    The modem is on a family plan.  The modem is in a remote location.  I am not the primary.  The primary is remote.

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