Why does someone who has been a faithfull T Mobile customer for over 10 years have to put $300 down?

mam93

    Can someone explain to me why after all these years, I have to put $300 down to get a new phone. I have always done 0 down now all of a sudden I can’t even upgrade the phone I have to give back in 2 months. I am very disappointed. I might be looking elsewher.

      All replies