Got a new phone and need help

magenta7955526

    I got the umidigi one and I have the unlimited family plan but my data doesn't work. Please help. My phone supports

    GSM: B2 / B3 / B5 / B8, CDMA BC0 / BC1

    ● WCDMA: B1 / 2 / 4 / 5 / 8, TD-SCDMA: B34 / 39

    ● FDD-LTE: B1 / 2 / 3 / 4 / 5 / 7 / 8 / 12 / 13 / 17 / 18 / 19 / 20 / 25 / 26 / 28A / 28B, TDD-LTE: B34 / 38 / 39 / 40 / 41

    If it can work on the unlimited plan what plan does it support

      All replies

      • snn555

        Re: Got a new phone and need help

        Set APN.

         

        APN & data settings

        1. From any Home screen, tap Apps.
        2. Tap Settings.
        3. Scroll to 'NETWORK CONNECTIONS,'  then tap More networks.
        4. Tap Mobile networks.
        5. Tap Access Point Names.
        6. To reset your APN, tap the Menu icon and then tap Reset to default.
        7. If available, tap the T-Mobile US LTEAPN (the bullet point fills with green).
        8. To verify your APN, tap T-Mobile US LTE with the bullet point filled with green.
        9. Verify and update the following settings for the Data APN:
          • Name: T-Mobile US LTE
          • APN: fast.t-mobile.com
          • Proxy: <Not set>
          • Port: <Not set>
          • Username: <Not set>
          • Password: <Not set>
          • Server: <Not set>
          • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
          • Multimedia message proxy: <Not set>
          • Multimedia message port: <Not set>
          • MCC: 310
          • MNC: 260
          • Authentication type: None
          • APN Type: default,supl,mms OR Internet+MMS
            • Default Android provides a text field to enter: default,supl,mms
            • Samsung provides an Internet+MMS radio button to select.
          • APN protocol: IPv6
          • APN roaming protocol: IPv4
          • Turn APN on/off: APN turned on
          • Bearer: Unspecified
          • Mobile virtual network operator type: None
          • Mobile virtual network operator value: <Not set>
        10. Tap the Menu key in the top right.
        11. Tap Save.
        12. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.

         

        • syaoran

          Re: Got a new phone and need help

          Once you input the correct APN settings that snn555 posted, your data should work after a reboot. 

          • tmo_chris

            Re: Got a new phone and need help

            Checking in here to see how things are going? Did you get your APN set?