Update power issues

danbell23

    Since the new "pie" update, I cannot get my S9 phone to take a charge. The power drain was faster than normal, so I let it die, but now it's not wanting to charge. 

     

    Tmobile rep at the store told me I was the 2nd person to come in with the same problem. We managed to soft reboot and get 2% charge. He went into the settings menu and cleared the cache. But when I plugged in my phone, I only get the charging icon, but no more. If I soft reboot,  it shuts back down due to 0% battery.

     

    I've never been so disappointed

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