Google

magenta1587669

    I cannot access Google today.

     

    When I can access Google, my phone freezes and I am not able to move the screen up or down.

     

    When am I due for a new phone?

     

    Thank you.

    PATRICIA WILLIAMS

      All replies

      • snn555

        Re: Google

        What .able and model phone do you have?

         

        This is a customer community.  We can't access your records or account.

         

        There are no upgrade due dates anymore .(unless in jump) .Whenever your credit allows or you have a phone paid off you can buy new anytime .

         

        Upgrades went away with contracts and subsidies.

        • tmo_mike_c

          Re: Google

          We really wanna help figure this out for you. Can you come back and give us a few more details about your phone? Thanks.