This content has been marked as final.
Show 4 replies
All replies
-
Re: Voice recording that people hear when they push option 5 in voicemail.
tmo_amanda Jan 18, 2019 1:45 PM (in response to magenta7465976)- Member Since: Oct 4, 2012
Hey, magenta7465976!
I must admit -- I'm stumped. However, I'm working with a member of our team that handles voicemail management and will get back to you as soon as I get a response from them. With the upcoming weekend and holiday, I hope to get back to you Tuesday but it may be a tad later than that.
-
Re: Voice recording that people hear when they push option 5 in voicemail.
tmo_amanda Jan 22, 2019 2:49 PM (in response to magenta7465976)- Member Since: Oct 4, 2012
Hey there!
I just received more info that will hopefully help. Can you try these steps to see if you're able to change the company name?
- Dial 123.
- Press the Star * key to access the main menu.
- Press 3 to access the Greeting menu.
- Perform one of the following:
- Play current greeting: Press 1.
- Record greeting:
- Press 2.
- At the prompt, record your greeting.
- Press the Pound # key when finished recording.
- Press 1 to set recording as greeting.
- Record name as greeting: Press 4 and then record name at the voice prompt.
- Use mobile number as greeting: Press 5.
-
Re: Voice recording that people hear when they push option 5 in voicemail.
tmo_lauren Jan 25, 2019 6:54 AM (in response to tmo_amanda)- Member Since: Jul 14, 2011
Hey there!
Just wanted to check and see if the steps Amanda posted were able to help!
Thanks!
--Lauren
-
Re: Voice recording that people hear when they push option 5 in voicemail.
magenta7465976 Jan 25, 2019 11:01 AM (in response to magenta7465976)- Member Since: Jan 16, 2019
Lauren & Amanda
I've sent my friend the steps to try. Will update when he's tried them to let y'all know if it works.
Thank you!
Lief