Voice recording that people hear when they push option 5 in voicemail.

magenta7465976

    May be an obscure question, but how does one change the name associated with the date/time function (Option 5 while listening to a message) in voicemail?  We have a friend (also a T-Mobile user) that when he leaves a message & you press 5 to hear time/date, it says an old company name (recorded voice) for him before the time & date.  That's what we're trying to change, but can't find where that name is recorded.  Have tried calling tech support - they have no idea. Thanks!

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