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Hey there! We are sorry to hear that you are leaving Are you currently the primary account holder on the account? If not, there is no need to do a change of responsibility. As for the porting out, we do not prorate so it would be best to wait till the day before your billing cycle closes to port out.
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I am not the account holder, just an authorized user. Would I need to stay an additional month on my own plan before porting out?
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Nope Just see when the bill cycle close date is, typically on the bill and if you port out the day before it closes you should be fine and not miss out on any services you have paid for already.
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Hi Chris, I have a related porting question. I will be porting out all four numbers of my current TMO family plan. What order should I port out, I'm thinking to do the primary account holder's (mine) last as opposed to first? My concern is that porting out a number might somehow cancel other numbers in the plan before they all get ported out successfully. Thanks.
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All numbers in one day, probably within a few hours of each other.
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Yeah, no specific order then. I would say if you were porting out over a couple billing cycles, you would run into issues with your plan having to change if you didn't have enough lines to support a family plan.
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