Porting out of family plan

manateemom Jan 16, 2019 6:26 AM

Member Since: Jan 16, 2019

I am currently on a family plan and will soon be leaving T-Mobile to join another provider. I've read other threads and am aware that I will need to do a "Transfer account or line ownership" with the account holder. However, will I need to stay with T-Mobile for an additional month before I port out? I've also read that T-Mobile doesn't pro-rate for cancellations. If I do, I am thinking about doing just Unlimited Text and Talk for that month although I am an avid data user. It's just seems like it's the most cost efficient option for me. I'm hoping someone can tell me I'm wrong! TIA for your help.

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Re: Porting out of family plan

tmo_chris Jan 18, 2019 1:40 PM (in response to manateemom)

Member Since: Nov 19, 2011
Hey there! We are sorry to hear that you are leaving Are you currently the primary account holder on the account? If not, there is no need to do a change of responsibility. As for the porting out, we do not prorate so it would be best to wait till the day before your billing cycle closes to port out.
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- Re: Porting out of family plan
  
  manateemom Jan 18, 2019 2:02 PM (in response to tmo_chris)
  
  Member Since: Jan 16, 2019
  
  I am not the account holder, just an authorized user. Would I need to stay an additional month on my own plan before porting out?
  
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  - Re: Porting out of family plan
    
    tmo_chris Jan 18, 2019 2:31 PM (in response to manateemom)
    
    Member Since: Nov 19, 2011
    
    Nope Just see when the bill cycle close date is, typically on the bill and if you port out the day before it closes you should be fine and not miss out on any services you have paid for already.
    
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