I just want to see the usage on prepaid phone

klinksmom

    I got a prepaid plan for my Mom.  I want to check her usage.

     

    I click on "check your usage" on this page: https://support.t-mobile.com/community/account

     

    It takes me to this page:  https://support.t-mobile.com/docs/DOC-1286.

     

    I click on "check your usage" on that page and it takes me to this page:  https://prepaid.t-mobile.com/home, which doesn't have ANYTHING ANYWHERE to let me check my usage!

     

    I click on "My T-Mobile" from that page and it takes me right back to the same page.  WTH!!?!?!?!?!  HELP!

     

    Signed,

    Frustrated!!!!!

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