For years I've had a tmobile hotspot. For years I've accumulated rollover in my datastash. I can never use it.
It only operates at glacial, unusable speeds. I have a 14g plan. Sometimes I run out, since I now have an online job.
It kicks into datastash. It's super slow. It's unusable...I call tech, get a different answer for TWO YEARS. I've probably lost 100 gigs of data in rollover
that I can't use at high speeds. I've talked to multiple tech people. Multiple engineers. The last told me the tower closest to me was
being worked on because of my multiple trouble tickets. No other internet option out here.
I get on Facebook and message a tmobile assistant. After several posts, not understanding the problem, she finally gets it! Tells me to try another tower, could be location.
I go into town to test a different tower. Still slow data in datastash. So the tower closest to my residence isn't the problem. Progress at understanding!
I figure the tower is not the issue. Get back to Facebook person. They are gone until tomorrow!
I have no high speed internet and a job.
So, once again, I'll purchase more data, it will start working and I'll accumulate more rollover that I can't use.
At this point I have 28 gigs. Lost several gigs the last two months in reset. Always do. Probably untold amounts over the last two years.
Tmobile can't fix this. It's been years of calling and trouble tickets. It's unresolvable. Tech tells me it's on "red alert"....whatever. So what.
Red alert. Is that a joke?
Service, other than this unresolved problem is great. At this problem, Tmobile is continually incompetent. So, I'm resorting to grumpiness.