Unlocking an iphone

magenta7247315

    Hi, I’m currently out of the U.S. and have called t-mobile a week ago and requested to unlock my phone. I provided them my phone number, tmobile pin, IMEI, email, basically everything they asked for aaand they told me that I am eligible for an unlock and would be getting an email in 72 hours with further instructions. But never got that email and can’t make more international calls. PLEASE HELP I really need my phone to work.

     

    Plus, the message us on my tmobile option just redirects me to the main page or that “something’s not right” page so couldn’t message tmobile either. Why?!

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