Thanks so much for reaching out!
Do you receive a missed call notification on the device? Does it seem to happen in a specific area, or something that can happen anywhere at any time?
Good morning, magenta7226141!
I just wanted to check in to see if you're still having issues with your phone not ringing. If so, please take a look at the questions Lauren asked above and get back to us so we can work on finding a solution for you.
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