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Whew! Most of T-Mobile's solutions involve talking with someone on the phone. As I recall, the RAZR does not have WiFi or WiFi Calling. The traditional answer is to call international roaming support at +1-505-998-3793. Do you have any backup way to make a call (e.g. Google Voice from your laptop)?
Nope, no Google Voice. The friend I'm traveling with has an iPhone with a local (WOM) SIM card; I don't know what the international dialing charges are like on that (prepaid) plan, but I suspect they're expensive. That's why I'm looking for a way to deal with the problem over the Internet...