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Is this an app or a TMobile service/feature subscription?
Need a few more details so we can tell you which direction to go?
Please let us know what this subscription is and we can see what needs to be done to cancel it.
I just wanted to swing by one last time to see if you need help with the $11.99 charge that you're seeing. If you still need help, please let us know the following:
- Do you see anything that states what the charge is for?
- What type of phone are you using?