All replies
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Re: Why are blocked numbers sent to voice mail?
snn555 Dec 5, 2018 4:31 PM (in response to vh1)- Member Since: May 3, 2017
2 of 2 people found this helpfulBasically what you have happening is the number is being blocked from reaching your phone but not your account. you will get a voicemail notification because voicemail is actually left even if it is nothing but dead air. The scammer has stayed on the line long enough and some sort of noise has been produced that leaves some sort of a voicemail.
If you want to block calls and tirely then you can do like most everybody else and look into third-party apps that will pick up and hang up or will block it entirely and not send it to voicemail.
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Re: Why are blocked numbers sent to voice mail?
magenta8929321 Jun 14, 2019 10:48 AM (in response to snn555)- Member Since: Jun 14, 2019
What third party package is good to use to stop these spam messages going to voicemail?
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Re: Why are blocked numbers sent to voice mail?
snn555 Jun 14, 2019 1:54 PM (in response to magenta8929321)- Member Since: May 3, 2017
considering that the phone call goes through T-Mobile to get to your T-Mobile phone I don't think there is a way to do that with a third party app. There are some apps that will pick up and hang up spam calls. That would keep those calls from going to voicemail.
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Re: Why are blocked numbers sent to voice mail?
tmo_mike_c Dec 10, 2018 1:09 PM (in response to vh1)- Member Since: Jun 25, 2012
snn555 left a great explanation of what's happening with the voicemail. The only other thing I'll add is our Help with scams, spam, and fraud page for info on how to handle spam.